Do patients get a refund if they withdraw from the program?

The registration fee is non-refundable unless the patient is a waived pursuant. A waived pursuant would be automatically applied to anyone who qualifies under the “Verified Financial Hardship (VFH)” or by its definition; however, a patient who does not qualify for the VFH can still apply for a waiver and get approved on a case-by-case basis.

VFH applied to individuals that receive support from MassHealth, Supplemental Security Income, or have income that does not exceed to 300% of the federal poverty level, depending on family size.